FQAs

1. Where does Dorado Martins' coffee come from?
Our coffee comes from the most prestigious coffee regions of Colombia, where it is grown and harvested with care to ensure the best quality and flavor.

2. What coffee varieties do you offer?
At Dorado Martins, we offer a variety of Colombian coffees, from the smooth and fruity flavors of the mountains to the intense and robust flavors of the lowlands.

3. How is the coffee processed and roasted?
Our coffee is processed using traditional methods and roasted artisanally to highlight its unique and natural flavors, maintaining freshness and quality in every cup.

4. What is the difference between the different types of coffee you offer?
Our coffee varieties differ in flavor, aroma, and body, depending on the region of origin, altitude, and roasting process. From smooth and balanced coffees to more intense and robust ones, we have something for every taste.

5. Do you offer decaffeinated coffee?
Yes, we also offer decaffeinated coffee options for those who prefer to enjoy the taste of coffee without caffeine.

6. How can I prepare Dorado Martins coffee at home?
We recommend using brewing methods such as drip coffee maker, French press, or manual pour-over method to bring out the flavors and aromas of our Colombian coffee.

7. Do you have organic or fair-trade coffee options?
Yes, we are committed to sustainability and offer organic and fair-trade coffee options, grown responsibly and ethically.

8. What is the shipping time and shipping costs?
Shipping time may vary depending on the location but generally delivered within 5  business days. Shipping costs are calculated at checkout and depend on the destination and weight of the package.

9. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a link to track your package online.

10. What should I do if I have any questions or issues with my order?
If you have any questions or issues with your order, feel free to contact our customer service team via our email doradomartinscoffee@gmail.com or by calling +1 (571) 244-9511. We are here to assist you anytime.